Last month, we discussed device security, including a recently popularized scam known as juice jacking. If you’re not familiar with the term, it’s a form of cyber hacking that’s said to occur when devices are plugged into a public charging station, such as those found in airports and hotels.

While it's always important to protect yourself and your devices, you do not need to be concerned about juice jacking when using Power Up products. 

Juice Jacking: Fact or Myth?

Over the past few months, news outlets have been spreading warnings about juice jacking, sparking distrust in public charging stations. But, the reality is that these claims were not backed up by substantial evidence. 

In fact, it’s possible that there have not been any cases of juice jacking on a personal device at all. Some sources cite that these types of attacks only occur in specific, targeted scenarios, such as government devices. This means that your personal cell phone or laptop is more than likely not a target for juice jacking. 

Security At Power Up

Remember, Power Up products are not at risk for juice jacking or any related security concern. All Power Up charging equipment uses power-only cords, so juice jacking or data transfers cannot occur. 

If you're using a charging station with standard power wires, your devices shouldn't be at risk. The cables that connect a device and any standard power station are designed to only pass power – not data. That means that data cannot be sent from the charging station onto your phone or vice versa. Plus, if your phone is plugged into standard cables, it will give a notice asking whether you “trust” the device, just like when you plug your phone into a computer.

Connect With Us

It’s our goal to share the latest industry news with our customers so that you can stay aware and informed. If you have any questions about device security or our products, please feel free to contact us. Our knowledgeable team is here to help keep your devices safe and keep you connected.

Our mobile devices contain data on every aspect of our lives, including private information, like credit card numbers and addresses. It’s essential that we keep our information secure and our devices protected. That’s why, at Power Up, we prioritize device security in all of our equipment. 

Power Up Safely

With reports of “juice jacking” on the rise, it’s understandable that you might be worried about safety when charging your devices on the go. “Juice jacking” occurs when a device is plugged into a USB port or computer system that has been tampered with. For your data to be captured, the port needs to have internet connectivity. 

This situation does not extend to charging equipment like Power Up’s. Our hubs are designed only to provide power; the ports do not connect to Wi-Fi or the Internet. Users’ devices are not at risk for harm via the charging equipment itself or any other device that is using the charger. 

How it Works

Power Up equipment is a safe, reliable way to recharge your devices. Our products are designed with security in mind to protect your devices and give you peace of mind. None of our charging equipment will ever ask users to unlock their phone or click to “trust” the charging source, as it would when plugging into a computer or other device. 

Take our Charging Trailers for example. They are made with Dedicated Charging Ports(DCP), which can only send power through the cable – meaning no information can be transferred. The trailer cannot receive data from your phone, nor can it send any data to your phone. Similarly, our Charging Lockers have completely separate interfaces for locking and charging mechanisms. User devices cannot access the charging mechanism and vice versa.

Data cannot be shared between devices plugged into the equipment, either. If multiple devices are using a charging hub, you are not at risk from any other devices that are plugged in at the same time.

We’re Here For You

Our commitment to keeping communities connected includes safety. Power Up has no concerns that the charging ports on our trailer or any other charging devices could be hacked or used maliciously. If you have any questions regarding safety around our charging technology, please do not hesitate to contact us.